IT Contract Management. Monash IT short courses and training - Monash IT provides IT Contract Management short courses in melbourne Australia

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605 IT Contract Management

605 IT Contract Management

Summary

Organisations across Australia are increasingly moving towards external service providers for the provision of IT services. As a result, contract management is becoming one of the core activities of overall IT management. With 97% of Australian organisations outsourcing at least some aspect of their IT services and nearly 30% of the IT budget on average, contract planning and management has become one of the core competencies of any IT responsibility.

The changing nature of contracting means that the managing responsibility transcends the traditional, more administrative role. To manage today’s contracts, a direct role must be played at a strategic and operational level to ensure value for money is achieved and risks are minimised.

This hands-on training course will deliver the key framework for planning and managing IT contracts from design through to disengagement. The course consists of three intensive days of pragmatic methods comprising numerous interactive exercises, case studies and a role playing session, designed to assist you determine the best and most effective contracting techniques for your organisation. You will be split into small groups with similar IT expertise areas to ensure you have the maximum opportunity to have your individual questions and needs addressed. The training has been written and will be presented by Joe Caruso. Joe is a Director of The Cullen Group (www.cullengroup.com.au), an organisation that provides expert outsourcing, SLA and Contract Management advice for all aspects of the sourcing and contracting lifecycle.

IT Contract Management. Monash IT short courses and training
Brochure
605 IT Contract Management Dates & Prices

Course Content

  • The Role of Contracts in the Commercial Environment

  • Contract Fundamentals

  • Drafting the Contract

  • Key Schedule - Price

  • Key Schedule - SLA

  • Planning the Contracting Lifecycle - Architect Phase, Engagement Phase, Governance Phase

  • Lifecycle Skills

  • Writing Contract Specifications

  • Completing the Contract

  • Contract Conclusion

  • Next Generation Planning

  • Planning the Contract Management Function

  • Contract Operations

  • Problem Management & Resolution

  • Core Skill #1: Relationship Management

  • Core Skill #2: Communication

  • Core Skill #3: Negotiation

  • Applying Best Practices to your Organisation

IT Contract Management. Monash IT short courses and training
Brochure
605 IT Contract Management Dates & Prices

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